IDEA Aurora

2 out of 5 Write a Review

Google Reviews:

4 Star Review By Tess Weaber

I showed up here today at just before 10am. The Google hours say 9:00 a.m. to 7:00 p.m. and that they are open. This place never tells their clients if they are randomly closing on a day for a meeting or anything else. I walked up to the door and was told by a guy that no women were there for me to take a UA and that they were about to have a store meeting. I told him that they should update their hours on Google for people who don't have money to go around everywhere. This morning I updated their Friday hours on Google myself to 10:00 a.m. because they do not open until 10:00 a.m. on Fridays but never told anyone that! I went back to my car and watched him walk to his car! I believe he lied to me which is completely unacceptable. How are people supposed to be successful with probation when the people running these places don't care at all?!? Edit: Giving 4 stars now only because DAISY is the one who helps me most times I go in here! She makes it easy to get my UAs done fast. I only go to this place because I feel comfortable with you!! I appreciate you! I am still annoyed by not notifying customers of the proper hours though. You should care about being courteous to people who have to pay a lot.

Tess Weaber Jun 13th, 2022 Google

5 Star Review By Elena Otmakhova

Great professional counselors who help go through your hard time situation. Thank you for the support, trust and positive thoughts.

Elena Otmakhova Nov 15th, 2022 Google
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