Matt Isaacs is a Rip off Artist

Paid Matt Isaacs a $100 deposit on June 12 to sketch a tattoo design that I sent him an exact picture of. I was told would be ready in a few days. Over a month later—after broken phones, lost info, and multiple follow-ups—I finally got a sketch on July 22. Asked for minor tweaks, but never got them. On July 30, I canceled (11 days before the appt) and was met with multiple “blocked” text messages (I have proof) before being told nothing was blocked. I requested my $100 back, since it was never stated as non-refundable—only that it would hold the appt and go toward the tattoo. He refused after several attempts and told me I was "stocking" him. I also contacted the owner Bob Johnson via email - he never responded. Pretty sure I'm not the first person Matt has ripped off, seems like he knows just how to do it. Poor communication, long delays, and unprofessional handling. Would not recommend Matt Isaacs or Good and Evil Tattoo shop.