5 Star Review By Judith Stanford
After moving into our new home, we decided to install a heat-pump split system. Knowing the excellent reputation of Garrett-Pillsbury, we called them, and were rewarded with sterling service advice and with outstanding installation. Then the fun began! We suddenly had trouble with our heating and hot water system. Garrett-Pillsbury to the rescue again. The problem turned out to be extremely complex, but the expert technicians persisted, and now we have a system on which we can depend. Some of this service was done on the Wednesday before and the Friday following Thanksgiving, when many technicians and companies are not even answering their phones. G-P is devoted to their customers. In addition to the installations and repairs, we are impressed with their office staff, who are unfailing courteous, reassuring and proficient. Finally, the G-P administration appreciates their employees and is extremely responsive to customer comments. The entire company has earned our heartfelt thanks.