4 Star Review By Ray Chen
UPDATE (May 2020): Was able to set up autopay. Had a question about watering exemption for my reseeding, and was able to reach a real customer service rep Laura on chat fairly quickly. She explained to get it done by June 1, and we will be OK. Pricing remains high, but a much happier customer experience. Charges $35 fee a month for waste water regardless of of actual water usage. Pricing was increased substantially when we had a drought a few years back, but the rates stay high now that we no longer have water shortage problem. Water restrictions from drought remain in effect just to impose controls (and fines) on customers rather than to promote conservation. They also don't have a good answer when inquired about the tacked on monthly administration fee or why it is assessed. Along with many added special project fees, this is the most expensive water supply I've ever encountered in Colorado.