5 Star Review By Heidi Basgall Favorite
Fantastic! I can't say enough wonderful things about Randy Ward and Down Home Renovations. My husband and I found him on Houzz, and after nearly a year-long search for an honest, fair, contractor that delivers quality and loves renovating - we had finally found our company. When I spoke with Randy, I was clear about our budget, and, my "dream". My "dream" was a smidge higher than we could afford, but Randy was open to talking about what was possible. My husband and I weren't the kind of couple who had 20K extra for this project to go over....more like a few thousand at most. I made that clear and Randy kept his word and stayed on budget. Something that is priceless in the Nashville renovation boom for people who need to stay within budget. We felt his pricing was fair. Not the most expensive, not the cheapest. Worth the investment. He helped us transform our main living space - removing a wall, building a 10 x 20 foot addition, moving a staircase, updating plumbing and electric and giving us the kitchen of our dreams. And, a deck too off the kitchen. We had to do some of the work ourselves to make this happen within our budget. Things WE volunteered to do having no experience beforehand (like demoing, painting walls, laying hardwoods, and refinishing them), and he was always available to help if we had questions. His suggestions were spot on, including board and batten exterior for the addition and a gorgeous tin roof. As an added bonus the quote included his company leveling and seeding the backyard - leaving an area they didn't renovate in better condition than when we started. His crew are professional and delightful.....we lived in the house while the renovation was going on - adventurous yes....stressful, absolutely. Randy helped make it possible by showing up regularly, being responsive and going above and beyond - one example was matching the trim in the new addition to the window trim in our 1930s home. It is his commitment to customer satisfaction, eye for detail and expectation of excellence at a fair price, that makes Down Home renovations so great. But more than that, he was easy to work with, talk through issues with (because there will be surprises, even when a project goes smoothly like ours did), and always made us feel confident that we were in good hands. Considering the amount of work, it went really smoothly. We consider him a friend now. And we'll use him in the future. I highly recommend Down Home Renovations. He is our only recommendation in fact!