5 Star Review By Trevor Gardner
I've been a patient here for years, and even though I've moved a bit further away than I used to be, I haven't looked for another dentist because it already feels like I hit a win in the slots with the one I have here. I realize it's an unusual thing to say but I mean it. Every time Dr. McDonald (Dr. Mac) makes his appearance at my appointments, it's with genuine enthusiasm. He often has amazing recall, not only about the status and history of my dental work, but also about facets of broader life that we'd discussed months before. He's also incredibly knowledgeable in his field, and there is nothing like coming to that assurance time and again to put a person at ease in this type of setting. I've had extensive work done here, and he knows what he's doing. That includes how to perform procedures with as little patient discomfort as possible. Many times while I'm asking a question, it's apparent that he knows exactly where I'm going with it, but he'll generally let me finish before he takes the lead. And if there's one thing he seems to enjoy nearly as much as his practice, it's educating his patients in a way that's clear and accessible. The main thing comes back to his attitude, though. This is a person who truly appears to enjoy what he does, with a personality that's almost unbelievably cheery until one grows accustomed to it. Not to mention, the assistants are usually well-vetted and skilled. So that would probably be enough on its own, though I could go on about positive experiences with dental assistants and other staff, several of whom are their own brand of memorable characters (Renata and Merli snap to mind). But overall, my impression is that patient experience and professionalism are consistently emphasized as priorities here.