Working with Chase Heating & Cooling was great! Paul (the owner) was informative and knowledgeable and Steve (the technician working with him) was efficient, accurate and personable. Together they installed a replacement mini split system in our home. Paul was sensitive to our esthetic requests for the unit placement and left the house as neat and clean as it was when then arrived. From our original walk through with Paul to receiving the final invoice, he executed everything he committed to without any delays or surprises. We recommend them very highly and will completely trust them with all our future heating and cooling needs.
Skip & Teresa C.
Appreciated everything about this company. On 90+ degree day when your AC stops working, it’s no fun. Chase was able to get somebody assigned to our home the same day. The staff kept good updates through text that they would still be able to make it out to our home . Even though it was 5, Brett did make it out as promised.
And his level of service was exceptional. He systematically diagnosed the issue and tracked it to a blown capacitor in the compressor along with bad communication through the Neat thermostat. Brett gave good tips on how to ensure good operation of the system. He did not oversell on anything and tried to minimize expenses. Good thing is he had the capacitor on hand. I just had to get a replacement thermostat which I did afterwards.
Overall very impressed and thankful for their prompt and honest same day service and get us back the AC! Highly recommend.
