I'm a mover and was moving one of my clients into a room here. We were having some trouble getting the legs of the couch to get it into the new room. I didn't have right equipment to get the legs off the couch and the maintenance man Joe took all the legs off the couch and helped me get both doors off and on. He really went above and beyond to make our life and the customers job easier. The whole staff was extremely friendly and is a great facility. Thanks again Joe and everyone else that was so accommodating!
This place and the staff are a god sent! My mom is a special case and had a very hard time (like really hard time) adjusting as she is much younger than the other residents in the memory care. She had many bad days with outburst that I am sure most places would not have tolerated, but the staff handled them beautifully. They have gone above an beyond for my mother and no amount of thanks would be enough for what they have done. Every experience I have had there has been wonderful and we will have been with provision living for 7 months. They have lots of activities and really tailor their care for your family member. If I could give them 6 stars I would. Carla is wonderful and has become basically part of the family to us, but really all of the staff there are so caring and welcoming. Wonderful location, central to everything! Beautiful facility with so many amenities! It is worth every penny! I have never left a review on google before but I had to make sure everyone knows how special of a place this is because the decision to use a personal care facility is not a light decision. I hope this review helps someone make the next right step.
