5.0 34 reviews on WhirLocal
Aaron serviced our rental property for the annual heating and cooling service in June. When cleaning the AC unit he noticed a gas smell and alerted me. I was able to call NW Gas and they had a tech stop by within 25 minutes and confirm there was a gas leak on their meter and he was able to stop the leak. We want to thank Aaron for noticing the problem and we were able to get a quick resolution and avoid a potential problem to the home.
We have a 2-story home and hired CEC to clean (vacuum) the floor ducts, ceiling air take vents & our dryer vent. Brian & Austin were running early & gave us the option of moving our appt time up, which was great. They were fast, efficient & very professional. Plus, they were nice & fun to talk to. Our dryer vent had a great amount of lint & dog hair build up; they made sure the entire area behind our dryer was clean. Our dogs were totally in love with them by the time they left. ;-) Highly recommend.
Jamie serviced the furnace and heat pump and was very thorough. He inspected 3 floor vents to be sure the ducts were clean. He verified ahead of time the filters that we need and brought them with him. He explained about an Indoor Air Quality system and sent me an estimate as promised. He was very polite and respectful of our concerns about safety in our home and wore a mask the entire time. He filled out the information on the tablet and let me read it but did NOT ask me to touch it. He was great! I would be very happy to have him work in my home again!
CEC makes dealing with our HVAC services a cinch. Veronica is a delight to work with to start with. Shr is knowledgeable of what we need. She is on top of setting up our routine maintenance, and overall peace of mind. Aaron and Ryan are both great Technicians. They are informative with any thoughts or concerns with our system. They are professional and very friendly as well. We use their quarterly maintenance plan and everything is perfect. After the fires that plagued our area in 2020, CEC took care of us and getting our system clean and healthy.
My furnace wasn’t working and I called CEC on a Friday evening. Ryan answered and helped me over the phone with options. He then came to the house at around 9 pm and diagnosed the issue. He left with the house with the heat running! We really appreciated his professional service!
