Response to request for feedback
The only experience I have is positive; the clients all state that the answerer was polite, efficient and made a point of trying to get a message to pass on to me. I also appreciate the fact that, when a caller declines to leave a name or number, I yet get a message informing me of the "missed" call. The coverage is excellent, and I have not had one complaint from a client or potential client. You're doing a fine job.