5 Star Review By Northwest Dad
I highly recommend Brown & Brown Northwest Insurance Agency. Jessica Sailor has been our private client agent for over 3-years now, and she is always there to support us no matter what comes up (e.g., advice on whether to file a claim, updates on discounts, advocating on our behalf, etc.). There has never been a doubt that she has our best interest in mind, even when it meant potentially looking at other external coverage options. For instance, NWPC just shut down their Private Client division and so Jessica had to reach out to numerous providers to get a comparable quote. The challenge is that our home is in a high-risk wildfire zone so most won't even consider us. We eventually went with an option that initially declined quoting coverage, as Jessica went back to the underwriter and advocated on our behalf after researching additional details of the equipment our Fire Dept has. There were cheaper external options available, and Jessica was a professional in helping us analyze and evaluate them; however, her customer focus and the trust we have in her is worth the extra cost.