Such a good experience! Had a little trouble with the dealership and had already visited one store that didn't carry our battery. These guys got us taken care of quickly and professionally. Awesome customer service! Both Alex and the gentleman with the spider web tattoo (sorry I didn't get your name!) were so kind and knowledgeable. Definitely recommend.
I (33F) went in to have them read an error code for me on my car. Justin was great at explaining what the code meant and said I could either do it myself, or that a mechanic could do it pretty quickly. I went to Goodyear on Richmond Rd, who quoted me over $1,100 to fix the issue. When I came back to Advance and showed them the quote, they helped me look up the right parts and sold me the coil and 2 spark plugs. Jacob was extremely helpful in explaining everything and really took excellent care of me. I paid less than $80 for the parts and didn’t have to go back to Goodyear to get my car fixed. So grateful that these guys were so knowledgeable and able to help me out. I absolutely do not have $1,100+ to waste on a car repair, and thanks to them, I’m actually excited about being able to do this type of thing again in the future for tune-ups.