Safety Recall
I bought my Jayco trailer used, but when I got a safety recall from Jayco I contacted Rick's RV & they were fantastic through out the entire process. Dtrantina handled my case from start to finish. Sh…~ Tom C.
~ Tom C.
Great Service and Repairs
Service advisor Diane explained everything that they would do in a clear manner so I understood completely my options. Tech Dwayne performed the necessary repairs flawlessly. Would recommend Rick's RV…~ RONALD S.
Outstanding Service
In the past 4 years I have purchased 2 new Jayco Camp Trailers From Ricks RV. Both transactions went very well due to the skill and knowledge of the staff from the salesman to the sales manager. This …~ Edmund "Paul" H.
Great Service, Techs, & Staff
I own a 2002 Starcraft popup camper. When I needed to replace a bent bed end bar for the king bed, Ann in the Parts Dept researched and ordered the part for me and was very helpful too when I needed p…~ Rick S.
Excellent Service
Diane and Tom provided excellent service to my camper, they were attentive and concerned and all of my service needs were well taken care of. I appreciate the communication and fast service thanks for…~ Daryl B.
Foreman
This is the 3rd camper we have bought new. We have dealt with pushy high pressure sales people before. We were so impressed with this dealership. They never pressured us, were very professional, and…~ Kristina H.
Above an Beyond
This young man not only provided us with information on our motorhome but brought it to us as we were unable to get to the dealership. he made sure that our experience with rick's rv was the best. My …~ LEE C.
Great Service!
Bought our new Jayco Eagle 12UDK from Rick's RV in 1998. Best investment we ever made as a family. Still works like new. Just had the bearings packed for maintenance. Debbie was our service rep an…~ Bruce R.
Is There a High Enough Rating?
How do I give A+++ service a better rating? My tongue jack bit the dust just as I was leaving the camp site after a 4-day weekend of camping. I called Rick's RV and explained I needed the jack to get …~ Ken R.
Great Service
Diane was great about getting my travel trailer serviced! My travel trailer had roof damage and I was concerned about it being tarped and outside before it was repaired. Fortunately, my travel trail…~ Sharon K.
Truck Stuff!!!
I was referred to Bryan by my dealership - Bryan worked hard on finding what tonneau cover would make me happy - Thankfully, we found one that did - I went in, Nick B installed it and explained the fe…~ Annette R.
Great Service!!!!!!!!
We had a warranty issue on our way back from Florida. When we got home we contacted Ricks. Diane was very helpful with the warranty stuff we needed to get taken care of. Very quick response and with t…~ Chris P.
Another Great Service Appointment
My service rep was Diane and my tech was Nick G. Both have been very helpful in the upkeep and repair of my Trailer. They start working on the trailer almost immediately after we bring it in for the …~ Jorge A.
Rick V
We had Awesome experience there! Me and my husband went there just look around and came out with a New Rv! And everyone was Nice. And I was very Happy with Rick when he explained everything about t…~ Mary Jane H.
1St Rv Purchase
Wife & I have been shopping RV for over 10 years. Due to Brian Pilon's honest, clear, technical explanations at the 2019 Chicago Boat/RV show, we came to him to purchase our 1st RV trailer. Kind than…~ Pstr. E. B.
Extremely Pofessional/Fast/Expert Service
Special thanks to Marty and Joe, diagnosed & repaired my 2019, "1 week old" Starcraft 182RB, in the middle of an extremely busy time in there department. Humble thanks...~ Pstr E B.
First New Camper “Ever” Brian Sold It to Us.
Brian was the best and really passionate. ALSO: Swayne, he is not listed as an employee, Hmmm. David and Debra Augle~ David A.
Great Service
Diane and Karen, in the service department, helped us decide the best options, for maintenance issues with our 5th wheel Jayco. Nick, the service technician got all the issues fixed and now we are ha…~ Paul M.
Mtce and Repair
Called before leaving for vacation (cruise) and they set me up for 2 weeks later. Did bearings, brakes, replaced a drain and new set of tires within a couple of days. Thanks Diane, Debbie, Brian, and …~ Doug Y.
Great Service
Diane in service dept. was super tom e the tech fixed all our issues on our Rv great customer service can’t say enough~ Martin B.