Warranty Service
Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a …~ James H.
~ James H.
Purchase & Service
I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months …~ Isidro C.
Service
Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.~ Neal N.
Excellent Buying and Installation Experience
I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellen…~ Greg P.
Awesome Service
Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!~ Matt B.
Great Service
Although we should not need another new RV for many years, We would go back to Ricks for sure. From the sales side with Joe Farkas to the financing with Jim Freeland to all of the service group, espe…~ Larry P.
Demo
Dwayne was excellent in walking us through the demo of our travel trailer we purchased. He was patient and thorough with every detail of the process.~ Phillip C.
Worth the Drive!
I bought a new White Hawk travel trailer at Rick's. Like anything it needed a few things fixed. Diane and Service Tech Pat were very helpful. I could have purchased this trailer a lot closer to home b…~ Scott S.
New Fiberglass Tonneau Cover
I contacted Bryan Niedermeyer regarding a ARE tonneau cover for my truck. I have a unique bed liner that has intergraded tool boxes. Bryan contacted ARE manufacturer design department and sent them p…~ Brian Y.
Good Service Visit
Thank you Marty, Ricky and Tom. We had our first service visit for two issues on a new Jayco and a winterizing request. The work was explained in advance, performed as promised and faster than we ex…~ john n.
Terrible
If I could leave 0 stars I would. Me and my husband bought a used travel trailer back in June. We told them at Rick's that we where planning on moving to Tennessee and living out of our trailer for a …~ Krystal B.
Bearing Service
Had our 1987 Coleman camper bearings serviced. Both the service writer, Diane, and the technician, Nick, did the work on the schedule we needed. Much thanks for always being there.~ Ed A.
Outstanding Service
I had several repairs necessary on my Eagle HT 306 and a short time frame to complete them before my next camping trip. I want to commend Diane in Service and Ricky the technician who did an outstand…~ Paul L.
New Truck Topper
We met with Bryan Niedermeyer for a topper for our F350 Dually. Byran sure knows his stuff. He assisted us through the buying process,and we ordered a very nice topper. It was delivered as promised,an…~ Michael S.
“Took Well Care of Our Rv and Us”
My husband and I were upset about some issues with our RV. However, when we took our RV in for service we were treated with respect and courteousness. Our RV issues were well taken care of more than e…~ marilyn b.
“Absolutely Fantastic Service”
We purchased our 2018 Jayco in Jan.2018. We had some bad problems when traveling with it. When we returned home, we took it to Rick's RV to be fixed or replaced. That was when the first time we met D…~ ROBERT & VERA O.
Last Minute Service
After bringing my MH home after a damage claim I had found a couple minor issues still needing attention. Debbie got me in a couple days later knowing I was leaving for a trip in a few days. These i…~ Annie G.
Nice Work
I really appreciate the work Tom Podlin did on my 2019 Jayco Redhawk. I had some warranty work that needed to be done. Tom did this work with precision and a good eye for detail. I feel that things ar…~ Dennis O.