After Canceling My Membership Fully with No Amount Due in My Account, Their Systems “Glitched” and s

After canceling my membership fully with no amount due in my account, their systems "glitched" and stole $20 from my card on the day that fees are due. I contacted customer service and they wanted to give me $20 in credit to use at their stores but I of course said no. Then they said they couldn't find any history of that transaction… Read More on Yelp

Written by Lilith F. on May 6th, 2019

More of Tan Republic Springfield – Gateway's Reviews

5 Star Review by Kate N.

Very helpful, kind and patient as they share their knowledge. As I newbie I much appreciate the humans that work here.
~ Kate N.

5 Star Review by Melissa S.

Friendly staff, great services, clean facility!
~ Melissa S.

5 Star Review by Kirsten N.

Love this place. The staff and manager are exceptional!
~ Kirsten N.

5 Star Review by Brandie A.

Alway a great experience
~ Brandie A.

5 Star Review by Jennifer C.

The monthly memberships are pretty good lots of perks and happy hours! Pretty busy but quick with service and GREAT customer walk thru and product information? so far so good!
~ Jennifer C.

5 Star Review by Barbara S.

Would love to try tan republic
~ Barbara S.

5 Star Review by Deniece R.

Love this location. Amazing people and great customer service
~ Deniece R.

5 Star Review by Tony T.

Clean, always available, friendly service.
~ Tony T.

5 Star Review by Timothy C.

Got a great end of the year deal all you can tan until January. Great service and always clean beds.
~ Timothy C.

1 Star Review by Sarah L.

This place stole my credit card information and after almost 6 months of canceling I am over $250 negative in my account. Im a single mother of three and I am devastated. I have done business with thi…
~ Sarah L.
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