5 Star Review By Bobby G
Ben was the assigned technician. He was here from the start when we found out we had a slab leak. He walked us through the process of what would happen and assisted by communicating with the plumbers, warranty company, insurance company, and adjusters to help us get through this situation. Ben kept us informed of all stages of the water damage restoration process by showing us what was done and explaining why it was done. He even offered options with a estimate to do the job and what to expect when filling a claim. We ended up of course going through insurance due to the magnitude of the job. He did a great job with the work to monitor and remove the affected areas in our house over the 2+week project. He was timely for all appointments and was always very professional. He also power washed the courtyard which had gotten dirty from drywall and other items that were carried out the house. Ben and his crew is calm, patient and easy to talk to, great communication (I sent them lots of texts and they always responded right away) and very trustworthy, I went out of town and gave his company access to my home so they could continue with the project. Thank you Ben and Superior Emergency Restoration for all your work and 2+ hour commute to get here.