Rick's Rv Chicago's Reviews

Parts/Service Department Top Notch!!!

My wife and I have been having problems with our trailer hitch. Jeff was outstanding in laying out options for us, Once we had decided upon our course of action our technician Nick B. had us outfitt…
~ Carl W.

Customer Service

Spoke to Jim today about a finance related question and he was able to give me some advice on a situation I was having with my Water Heater. I know this isn't his department but his knowledge helped m…
~ Michael f.

Awesome Customer Service

I wanted to give a shout out to Dominick, I called and he happened to be available to speak to me. I had an issue with my Norcold refer and he gave me some advice to replace the part I diagnosed as…
~ Michael F.

Trailer Demo

Although we had previously owned travel trailers, Rick did a fantastic job and we actually learned a few new things. Keep up the good work
~ michael k.

Outstanding Walk Through of New Camper

The whole team at Ricks rv was outstanding from the first phone call to driving of the lot with my new rv.I drove 4 hours to Ricks rv and it was well worth every penny I spent there.Thanks to everyone…
~ Mark B.

Fixed the Furnace! Great Customer Service!

Thanks to Diane for her help as I rolled into the store with 10 minutes to closing. I tried to hurry the check-out process knowing I was late, but Diane was extremely kind and told me "take my time" …
~ Andrew C.

Service Department

I just wanted to drop a line and let you know what great people you have working for you. Every time we come to Rick's, we are treated like family. I would like at this time to recognize 3 people who …
~ Robert C.

Oh, So Much Better!

Not too long ago we took our camper in for warranty work....what a nightmare. We took it in again for some work and what a difference! They went over and beyond our expectations. The work was compl…
~ Peg K.

Service Dept.

Thank you Marty, Dominic, and your service dept. for assisting us in such short notice. We had two days in between trips and your staff did an outstanding job with repairs to get us back on the road…
~ Cynthia S.

You Were Great. Many Thanks for a Wonderful Job

You fixed my old boat trailer. I wan't sure after this trailer would see action again. You brought it back to life! The trailer will bring an fishing boat and this grandfather and grandchildren bac…
~ Paul Z.