“Absolutely Fantastic Service”
We purchased our 2018 Jayco in Jan.2018. We had some bad problems
when traveling with it. When we returned home, we took it to Rick's RV to be fixed or replaced. That was when the first time we met Diane Norton. She was spectacular & informative about the problems & explained in detail how our unit would be cared for. The TV antenna had actually blown off the top of the Jayco when we were traveling & service tech Ricky handled all 6 repairs very well from that trip. On our next trip with our camper came up with 5 more repairs & was handled perfectly by Diane & service tech Pat. We highly recommend purchasing your RV from RICK's RV CENTER, this was our second new camper purchased because we went to a larger one with a slideout.
when traveling with it. When we returned home, we took it to Rick's RV to be fixed or replaced. That was when the first time we met Diane Norton. She was spectacular & informative about the problems & explained in detail how our unit would be cared for. The TV antenna had actually blown off the top of the Jayco when we were traveling & service tech Ricky handled all 6 repairs very well from that trip. On our next trip with our camper came up with 5 more repairs & was handled perfectly by Diane & service tech Pat. We highly recommend purchasing your RV from RICK's RV CENTER, this was our second new camper purchased because we went to a larger one with a slideout.
Written by ROBERT & VERA O. on September 26th, 2019
Reviewing: RV Service
More of Rick's Rv Chicago's Reviews
Warranty Service
Rick’s service department was terrific after purchase in April 2019 (Tech - Darryl) and also during our first return visit for warranty work in November. Diane (service writer) and Pat (Tech) did a …~ James H.
Purchase & Service
I purchased a Jayco Travel trailer back in Oct. of 2019 from Paul @ Ricks RV Chicago. Paul in sales and the finance officer that attended us were extremely helpful and hassle free . A couple months …~ Isidro C.
Service
Everyone was great from buying the new pop up camper, to some minor repairs. Treated very good. Would highly recommend going to Ricks for all your camper needs.~ Neal N.
Excellent Buying and Installation Experience
I recently purchased a Ranch Lid for my Silverado, during the purchase Brian was excellent explaining the options available and time frame for delivery since it was painted to match my truck. Excellen…~ Greg P.
Awesome Service
Hands down the best place to purchase and get your RV fixed. Awesome staff and great prices!~ Matt B.
Great Service
Although we should not need another new RV for many years, We would go back to Ricks for sure. From the sales side with Joe Farkas to the financing with Jim Freeland to all of the service group, espe…~ Larry P.
Demo
Dwayne was excellent in walking us through the demo of our travel trailer we purchased. He was patient and thorough with every detail of the process.~ Phillip C.
Worth the Drive!
I bought a new White Hawk travel trailer at Rick's. Like anything it needed a few things fixed. Diane and Service Tech Pat were very helpful. I could have purchased this trailer a lot closer to home b…~ Scott S.
New Fiberglass Tonneau Cover
I contacted Bryan Niedermeyer regarding a ARE tonneau cover for my truck. I have a unique bed liner that has intergraded tool boxes. Bryan contacted ARE manufacturer design department and sent them p…~ Brian Y.
Good Service Visit
Thank you Marty, Ricky and Tom. We had our first service visit for two issues on a new Jayco and a winterizing request. The work was explained in advance, performed as promised and faster than we ex…~ john n.