5 Star Review By Phil Partlow
Member for 6 years. Every person has been professional & pleasant. That is what matters most to me. Cashing checks is typically quick as lines move right along. Great service!
Member for 6 years. Every person has been professional & pleasant. That is what matters most to me. Cashing checks is typically quick as lines move right along. Great service!
Upon the unexpected death of our daughter, who was a member of OnPoint, I had to navigate the complicated legal process of gaining access to her funds. The team at the Redmond Branch were genuinely sympathetic to my situation. I received precise instructions and timeline to follow. At my final appointment I was shown professional kindness and support, specifically by Member Service Representative Levi G. He walked me through every step with patience and accuracy. Since my daughter’s passing I’ve worked with several other banking institutions, on her behalf. OnPoint is far above and beyond the most professional, easy to work with and understanding!