Jeff and his team were extremely friendly and knowledgeable, not only about the health insurance products they offered, but also about the entire health insurance industry as a whole. They were able to answer all of my questions about COBRA, provide several details about how to avoid being overcharged due to certain life changes/events, along with some key dates and additional valuable information. Obtaining health insurance through High Desert was efficient and thorough. Highly recommended!
My husband and I have been with High Desert Insurance for almost 4 years now and have always been more than happy with the services, professionalism and consistently high level of customer service provided to us.
If anyone is looking for an exceptional insurance agency, here is an example of what High Desert did for us: We recently had a terribly negative experience in trying to settle a claim with a different insurance company. Even though Jeff was under absolutely no obligation to assist us he still went out of his way to do so without hesitation when he learned of our situation. Thanks to his selfless intervention on our behalf this claim which had dragged out for months and months was finally settled with a resolution that was even better than what we'd hoped for. That kind of "above and beyond" service is hard to find these day so we thank Jeff and staff and would recommend High Desert Insurance & Financial to anyone.
